Refund & Cancellation Policy
We Value Transparency & Trust
At YOGANTRA TRAILS, We Value Transparency & Trust
Every retreat is carefully planned in advance, including accommodation, meals, activities, transportation coordination, and operational arrangements. To ensure a smooth experience for every participant, we request you to read our cancellation and refund policy carefully before making your booking.
Participant Cancellation
If you decide to cancel your booking, the following refund policy will apply:
Cancellation Period
Refund
More than 31 days before departure
100% Refund
30 - 22 days before departure
90% Refund
21 - 16 days before departure
75% Refund
15 - 8 days before departure
50% Refund
7 days or less before departure / No Show
No Refund
Booking Transfer
If you are unable to attend, you may transfer your booking to another eligible participant up to 48 hours before departure, subject to prior approval from YOGANTRA TRAILS.
Cancellation by YOGANTRA TRAILS
Participant safety is our highest priority.
If a retreat is cancelled due to circumstances beyond our control, including but not limited to:
- Extreme weather conditions
- Natural disasters
- Government restrictions
- Road closures
- Safety concerns
- Force Majeure events
Participants may choose either:
- 100% Refund, or
- 100% Credit towards any future YOGANTRA TRAILS retreat.
Refund Processing
Approved refunds will be processed within 7–10 business days through the original mode of payment.
Non-Refundable Charges
The following charges, if applicable, are non-refundable:
- Payment Gateway Charges
- Bank Transaction Charges
- Third-party Booking Fees
No Refund Will Be Applicable For
- Late arrival
- Early departure
- Missed activities due to personal reasons
- Travel delays caused by the participant
- Illness or personal emergencies after the cancellation window has passed
Itinerary Changes
To ensure the safety and comfort of all participants, YOGANTRA TRAILS reserves the right to modify the itinerary, accommodation, activities, or schedule due to weather, road conditions, operational requirements, or any unforeseen circumstances.
Such changes shall not be considered grounds for cancellation or refund.
Our Commitment
We are committed to providing:
- Transparent communication
- Fair refund practices
- Safe and well-planned experiences
- Respect for every participant’s trust
Every decision we make is guided by one principle:
Your safety and experience always come first.
Questions?
If you have any questions regarding cancellations, refunds, or bookings, please feel free to contact us.